Warranty Information

Details regarding the Auto-Lab® 24 Month / 24,000 Mile Warranty

Limited Warranty

The parts and labor sold by this independently owned and operated Auto-Lab franchise, (in connection with the services appearing on the final invoice) are warranted under normal use and operation for a period of 24 months after invoice date or before the vehicle described on the invoice has driven 24,000 miles beyond the recorded mileage at the time of invoice, whichever occurs first. Auto-Lab provides this warranty to the customer named on this invoice only and is not transferable to any other party.

Conditions and Remedy

The customer must deliver the vehicle to Auto-Lab during normal business hours (8:00 a.m. to 6:00 p.m., Monday – Friday and 8:00 a.m. to 2:00 p.m. on Saturday). As customers sole and exclusive remedy, during the warranty period (24 months/24,000 miles), Auto-Lab will make, with reasonable promptness (subject to parts availability), any repairs or replacements of any parts sold under the final invoice and perform labor, that may be reasonably necessary to complete such repairs or replacements at no cost to the customer.

Incidental and Consequential Damages

This warranty does not cover, nor extend to, repairs or replacements made necessary by accident or collision whether related to the work performed or parts provided by Auto-Lab or not, nor any damages for personal injury, death, property damage, or any other damages, liability, or costs of any kind whatsoever.

This warranty is in lieu of and Auto-Lab hereby expressly disclaims any and all other warranties, either express or implied, including without limitation, any implied warranty of merchantability or fitness for a particular purpose.

Limitations and Exclusions

Should any repairs be made to the vehicle (specifically the warranted repairs) by another repair facility without first contacting Auto-Lab to obtain services pursuant to this warranty, all rights under this warranty are terminated as of the day and date of said unauthorized repair or other labor and Auto-Lab shall have no obligation to honor such warranty.

Should any tampering or alteration to the warranted repair or service be evident, all rights under this warranty shall terminate and be void.

This warranty does not cover, nor extend to, customer’s towing charges, car rental, lodging, lost wages, interruption in business or vacation, any charges incurred by any person, or any other charges or amounts incidental or related to this warranty.

This warranty does not cover, nor extend to, any repairs or replacements made necessary by misuse, negligence, abuse, neglect, or cause other than normal use and operation of the vehicle.

This warranty does not cover, nor extend to, any used parts purchased at customer’s request or parts purchased from an automotive dealer, original equipment manufacturer, or other automotive manufacturer (collectively, “OEM Parts”) and used in connection with any of the services appearing on the final invoice.

Customer acknowledges the services, repairs, and parts documented on Customer’s invoice include OEM Parts and are therefore not subject to this 24 month/24,000 mile limited warranty.

This limited warranty may not be altered or modified except in writing and signed by customer and an independent franchise owner or manager of an Auto-Lab franchise.

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We Love Our Franchisees!

This is the only repair shop I will ever go to from this day on. My car was in bad shape burning and leaking oil. Auto labs mechanic diagnosed all issues and they were fixed. The best part was I didn’t have to break the bank… Tom Hesse
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